PRIVACY POLICY

Revised: March 6, 2025

At Earthstone Epoxy Coatings, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website and related services (“Site” and “Services”). By using the Site or Services, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully.

This Privacy Policy applies only to the Site and Services and does not apply to any other websites or services we operate.

1. Personal Information We Collect

We may collect the following categories of personal information:

Contact Information: First and last name, mailing address, email address, and phone number.Other Identifying Information: IP address, social media usernames, passwords, and other authentication details.Financial Information: Credit card, debit card, and bank account information.Demographic Information: Gender, age, employment details, and salary information.Geolocation Data: Your physical location.Internet Activity: Your browsing, search, and click history, including information about how you interact with the Site and Services.Commercial Information: Products or services purchased or viewed on the Site.Audio and Visual Information: Videos and photos you provide.Inferences: Data used to create a profile reflecting your preferences, behavior, and attitudes.

2. How We Use Personal Information

We may use your personal information for the following purposes:

Transactional Purposes: To process orders, subscriptions, and registrations, and communicate with you about them.Analytical Purposes: To analyze trends, preferences, and statistics for improving our Site and Services.Marketing and Promotional Purposes: To inform you about new products, services, offers, and provide personalized advertising.Site and Service Maintenance: To manage customer service requests and diagnose technical issues.Content Creation: To enable reviews and display user-generated content on our Site and Services.Security and Fraud Prevention: To protect the Site, services, and prevent fraud.Legal Compliance: To comply with legal obligations or provide information to our lawyers and advisors.

3. User Consent for Messaging

By providing your phone number and opting into our mobile messaging program, you consent to receive text messages from Earthstone Epoxy Coatings. These messages may include transactional, promotional, and marketing communications, such as service alerts, promotions, and product updates.

Opt-In Requirements

:

You must provide explicit consent by checking an optional consent box on our website forms to receive messages. This box cannot be pre-checked, and you must actively opt in.The consent message will include the following:The types of messages you will receive (e.g., service alerts, promotional messages).Message frequency (e.g., "Message frequency varies" or "up to X messages per month").Disclosure of message and data rates (e.g., "Message & data rates may apply").Opt-out instructions (e.g., "Text STOP to unsubscribe").Customer care information (e.g., "Text HELP for help").

By opting in, you confirm that you understand and accept these terms and are willing to receive text messages as described.

Opt-Out

:

You can opt out of receiving text messages at any time by replying “STOP” to any message you receive. Upon unsubscribing, we will send you a confirmation message that you have been removed from our messaging list.

4. Sharing Personal Information

We may share your personal information with:

Service Providers: Businesses that assist us in providing services (e.g., hosting, marketing, analytics). Affiliates: Entities under common control with us.Corporate Transactions: In case of a merger, acquisition, or sale.Law Enforcement and Legal Requirements: To comply with legal obligations or respond to subpoenas.

5. Privacy Policy for Mobile Messaging

We do not sell, rent, or share your mobile phone number or customer data with third parties for marketing purposes. Your mobile data is used only to provide our services and customer care, and is not shared with any third-party marketers. Any information shared with subcontractors in support services, such as customer support, is permitted.

Contact Information

For questions about these Terms of Service or to withdraw consent for communication, please contact us at:

Email: [email protected]

Phone: 813-382-5710

Address: 11818 Richmond Trail

For detailed information about how we protect your data, please refer to our full Privacy Policy.